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Frequently Asked Questions

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Frequently Asked Questions?

Customised Health and Safety Document Related Search
  1. How will I receive my purchase?
  2. My Download is not working! How can I download my purchase's?
  3. I have not received the email with the download links ?
  4. What software will I need to open your templates and policy products?
  5. I don't have a PayPal Account, and as I am buying through my company I don't really want to open one. How do I make a purchase?
  6. What exactly is in your template packs and how do I use them?
  7. Where do I get a Material Safety Data Sheet?
  8. You offer a writing service - what do we get for our money?
  9. Do you sell specific task related and example documents?
  10. What Items are covered in your Health & Safety Policy?

How will I receive my purchase?

 

We use an automated digital delivery system that is linked to our Payment processor (PayPal). As soon a payment is made, an email is generated with your details. The email message you instantly receive contains links, so you may download your purchases within minutes. We do not post any documents by snailmail.

 

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My Download is not working! How can I download my purchase's?

 

Please follow the Instructions given in the download email, Under normal circumstances smply double clicking the link will initiate the download, if you have problems try "Right Click" the link with your mouse and select "save target as". In some OS and browser configurations a single click on the link will not work.

 

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I have not received the email with the download links ?

 

Please check your spam/junk folders, In particular Hotmail, Gmail, and AOL, in addition your work email may have settings that will not allow attachments or links within emails. Check with your IT administrator. If all else fails, contact us with an alternate email address.

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What software will I need to open your templates and policy products?

 

We supply all our products in MS Word .doc format so they can be opened and edited on 99.9% of today's computers.

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I don't have a PayPal Account, and as I am buying through my company I don't really want to open one. How do I make a purchase?

 

You do not have to have a PayPal account to make a purchase. On the bottom left of the payment screen is an option to select to pay by credit/debit card. However we have noticed that Paypal do now require customers to register, this shouldnt be a problem as this is a security feature to confirm card ownership.

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What exactly is in your template packs and how do I use them?

 

Click Here For Images Of All Our Products

 

Our template packs contain information, guidance, completed examples and blank forms sufficient for you to complete your own documents. We do not just supply pre-completed documents as these would not be acceptable as being properly assessed. For those persons with little or no experience our template packs are the answer.

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Where do I get a Material Safety Data Sheet?

 

Your supplier is obliged to give you all the material safety data sheets. You will need to ask your suppliers if they do not supply the MSDS automatically. If your supplier does not have the safety sheet, check the container for a telephone number. Then contact the manufacturer and they will supply the information.

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You offer a writing service - what do we get for our money?

 

We will write your method statements after asking you pertinent questions. With risk assessments the work area must be inspected. We will help you to write your risk assessments and offer generic documents that you can use as the foundation for your own risk assessments. These range from manual handling and slips, trips and falls to working at height and many more.

 

With COSHH assessments, we study the Material Safety Data sheet in full and note all risk and safety phrases, paying particular attention to the safe exposure limits. We encourage our clients to use the HSE's COSHH essentials website to carry out a back-up or full assessment using their free online assessment software.

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Do you sell specific task related and example documents?

 

Yes, these are currently available at our sister site CLICK HERE TO ACCESS.

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What Items are covered in your Health & Safety Policy?

 

Our Basic Health & Safety Policy contains: (1) Policy Statement; and (2) Health & Safety Policy covering the following:-

 

Responsibilities Managers
Responsibilities Employees
Health and Safety Advisor/Workplace safety advisor
Employee Health and Safety Rep
Implementation of policy
Consultation with employees
Risk Assessments
Accidents, near misses and first aid
Health Surveillance
Emergency Procedures Fire and evacuation
Safe Plant & Equipment
Safe handling of chemicals and substances (COSHH)
Personal Protective Equipment (PPE)
Display Screen Equipment
Electrical Equipment- Incl.Portable appliance testing (PAT)
Welfare
Driving at work
Lone Workers
Information, Training & Supervision
Health & Safety Training Matrix
Office safety check lists
Example Method Statement
Example Risk Assessment
Example COSHH Assessment
Manual Handling
Work at height
PUWER

 

For a full list of the contents of our Health and Safety Policy, see the Policy page.

 

Our NEW Health and Safety Manual contains a vast array of procedures, policy and forms. Our Health and Safety Manual can be edited and amended to suit any organisation.

 

The index below shows the contents of our Health and Safety Manual, which actually contains well over 200 pages. Fully edited versions typically range from 80 to 100 pages. If you would like us to customise your Health and Safety Manual for you, please Contact Us for more information.

 

Introduction to Health & Safety System

1.0 Title Page
1.1 Scope
1.2 Purpose
1.3 Review
1.4 Document Control
2.2 Organisational Structure
2.3 Assigning Responsibilities for Health & Safety
2.4 Management Liaison Representatives
2.5 Health & Safety Legislation

 

Management of Risk in Workplace

3.1 General
3.2 Controlling Workplace Access
3.3 Staff Identification
3.4 Risk Identification
3.5 Assessment Control
3.6 Risk Control
3.7 Safe Work Practices
3.8 Isolation
3.9 Danger Tags
3.10 Hazardous Substances

 

Accident and Incident Reporting

4.1 Determining the Root Cause
4.2 Checklist for Investigations
4.3 Accident/Incident/Near Miss Notification Form
4.4 Reporting to Statutory Authorities
4.5 Accident Response Flow Chart
4.6 Review of Corrective Actions

 

Emergency Procedures

5.1 Emergency Planning
5.2 Evacuation Procedures
5.3 Post Evacuation Assembly Points
5.4 Roles and Responsibilities
5.5 Fire Fighting Equipment
5.6 First Aid
5.7 Liaising with Emergency Services
5.8 Testing of The Plan

 

Health & Safety Consultative Process

6.1 Demonstration of Management Commitment
6.2 The OH & S Committee
6.3 The Health & Safety Committee Constitution
6.4 Membership of the Health & Safety Committee
6.5 Safety Meetings
6.6 Safety Promotion

 

General Safety Policies

7.1 Golden Rules for OH & S
7.2 Managing Non Compliance
7.3 Personal Protective Equipment
7.4 Plant and Equipment
7.5 Housekeeping
7.6 Smoke Free Workplace
7.7 Waste Management

 

Safety Performance Monitoring

8.1 Statistics - Reporting and Recording
8.2 Positive Performance Indicators
8.3 Auditing of the Safety Plan
8.4 Employee Information
8.5 Reward and Recognition
9.1 Employee Induction
9.2 Contents of an Induction Program
9.3 Visiting Contractors
9.4 Induction for Others
9.5 Licensing Verification and Recording
9.6 Competency Checking and Recording
9.7 Health & Safety Training for Managers
9.8 Health & Safety Training for Employees

 

Safety Inspections

10.1 Safety Inspections
10.2 Safety Inspection Checklist
10.3 How to Act on an Inspection
10.4 Employee Involvement
11.1 Preparing a Safe System of Work Document
11.2 Risk Control Schedule
11.3 Reviewing Documents and Schedules
11.4 Record Keeping

 

Safety in the Office

12.1 Ergonomics and Office Safety
12.2 Working Space
12.3 Modifications to Work Environment
12.4 Visibility
12.5 Occupational Overuse Syndrome
12.6 Mobility
12.7 Kitchen Appliances
12.8 Kitchen Fire Safety
12.9 Electricity and the Kitchen

 

Health & Safety Templates

Access Control Register
Risk Identification
Training Checklist and Training Record
Out of Service Competency Assessment
Danger Tag Competency Assessment
Accident Checklist and Form
Matrix of Notification for Company XYZ
Fire Fighting Equipment Checklist
Safety Toolbox Meeting Record
Safety Register Template
Training Needs Analysis For Managers Form
Training Needs Analysis For Employees
Workplace Safety Inspection Forms
Safe System of Work Document
Risk Control Schedule
Office Health and Safety Inspection Checklists
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